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Training Solutions


Your communication and leadership skills

In today’s world effective communication is the No.1 “must have” skill in becoming a dynamic leader.

Effective communication delivers improved productivity, and creates a high performance culture.   Create an environment where team members are engaged and motivated to be their very best and have the skills to support their colleagues. 

Leadership skills aren’t just a necessity in the corporate world, its valuable in everyday life situations when there’s a requirement for someone to  lead and influence to achieve the right outcome.

The good news is that with commitment, effective communication skills can be achieved by attending one of our workshops or organising an in-house workshop. At the end of the workshop you or your team will leave with the skills and put them into practice immediately.

Our focus is on you or your team.  Share your current challenges with us and we’ll work with you to overcome the challenges.

Meet our inspirational Joyce


Being a successful Leader is very rewarding. It can only be achieved through a commitment in focusing on Self Leadership and Team Leadership skills. It requires dedication to continuously learn and openness to change some of our behaviours.


We are all different! Not everyone communicates the same way, there’s no right or wrong style of communication. It’s most important to remove mis-communication from our life by learning how to communicate and motivate each of the six different personality types.


Good teams can become great teams!! The most successful teams are the ones that have a high level of trust, understand and acknowledge the different positive attributes that each person brings to the team. They accept that everyone will have their not so positive attributes and support where required to get the best outcome for the team.

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See exactly how we accomplish our goals

Step 1: Identify and discuss your goals.

We begin by identifying the ultimate outcome that you want to achieve, be it in your professional career or personal life.

Step 1: Identify and discuss your goals.

We begin by identifying the ultimate outcome that you want to achieve, be it in your professional career or personal life.

Step 2: Collaborate to identify your needs!

We build a high trust environment for you to discuss in confidence the areas of self improvement that you want to work on. We agree and document the focus areas and timeline to deliver on your goals.

Step 3: Execute & Follow-up

Execute the plan! The focus is on you to achieve your goals. Follow-up!




“Recently I had the opportunity to complete the Process Communication Model (PCM) 3 day course. The 3 day course provided invaluable insight as to the inner workings of communication and why we and others communicate the way we do. It presented the reasoning behind how we can best interact with others in the most effective way possible to get a positive (rather than negative) response.
Joyce’s passion for PCM shone through as she has worked with this model for many years and was able to provide extensive examples to share with the group. Joyce provided an open framework where the group felt supported and comfortable with sharing their own experiences and this only added to our education.
I am now on my own quest to use what I have learnt in both my personal and professional life, as this will add value to all my relationships now and in the future. Thank you Joyce, I have no doubt you will continue to provide this essential communication tool to many others moving forward." 

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