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Training Solutions


Mental Health, Resilience, Communication and Leadership Skills

Effective communication is the cornerstone of success in all aspects of life. 

Learn to express yourself clearly, listen actively, and navigate difficult conversations. Strengthen relationships, improve teamwork, and solve problems more efficiently.


Your mental well-being is of utmost importance. At Next Leap Training Solutions, we facilitate Standard Mental Health First Aid, Youth Mental Health First Aid and other short workshops relating to Mental Health. Mental Health First Aid is a training program designed to equip individuals with the knowledge and skills necessary to provide initial support and assistance to someone experiencing a mental health crisis or facing a mental health challenge. It aims to promote mental health literacy, reduce stigma, and enable early intervention.

Resilience is what allows you to bounce back from setbacks and thrive in the face of challenges. We facilitate Resilience First Aid accreditation courses and Resilience coaching. Discover proven strategies to cultivate resilience, overcome obstacles, and embrace a growth mindset. Improve your capacity to navigate adversity and thrive in all areas of your life. Our workshops are tailored to your time, be it one-on-one coaching or group workshops. 


Leadership skills are vital for personal growth and professional success. Unleash your leadership potential with our comprehensive resources that cover effective communication, conflict management, and team motivation. Learn how to inspire others and become a confident and influential leader.

Meet our inspirational Joyce

Leadership, Teamwork and Communication

Being a successful Leader is very rewarding but can only be achieved through a commitment in focusing on Self Leadership and Team Leadership skills. It requires dedication to continuously learn and openness to reflect and change some of our habits or behaviours.


Good teams can become great teams!! The most successful teams are the ones that have a high level of trust, understand, and acknowledge the different attributes that each person brings to the team.

Great Leadership and Teamwork starts with the ability to be able to understand and communicate with members of your team in a manner that energises and motivates. We are all different and learning how to effectively communicate is an essential skill for Leaders.

Mental Health

Mental health is of utmost importance as it affects every aspect of our lives. It refers to our emotional, psychological, and social well-being. Having good mental health enables us to cope with the ups and downs, stresses, and challenges of life. It significantly impacts our thoughts, feelings, and behaviours, influencing how we handle relationships, make decisions, and attain overall happiness. Taking care of our mental health is crucial for a balanced and fulfilling life. Having skills on knowing when and how to have appropriate conversations about Mental Health can have a significant impact on your colleagues, friends, family, and community.


Resilience is the remarkable ability to bounce back and adapt in the face of adversity and challenges. It is a quality that allows individuals to withstand difficult circumstances, overcome setbacks, and grow stronger from their experiences. Resilience is not about avoiding or ignoring difficulties, but rather about embracing them as integral parts of the journey towards personal growth and self-improvement. It is a skill that can be cultivated and developed, empowering individuals to face life's uncertainties with courage and resilience.

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“Recently I had the opportunity to complete the Process Communication Model (PCM) 3 day course. The 3 day course provided invaluable insight as to the inner workings of communication and why we and others communicate the way we do. It presented the reasoning behind how we can best interact with others in the most effective way possible to get a positive (rather than negative) response.
Joyce’s passion for PCM shone through as she has worked with this model for many years and was able to provide extensive examples to share with the group. Joyce provided an open framework where the group felt supported and comfortable with sharing their own experiences and this only added to our education.
I am now on my own quest to use what I have learnt in both my personal and professional life, as this will add value to all my relationships now and in the future. Thank you Joyce, I have no doubt you will continue to provide this essential communication tool to many others moving forward." 

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